How do organizations “grow up” in the age of AI? At Forrester’s CX Forum East in June, Principal Analyst Colleen Fazio answered this question by way of analogy: Human brains eventually mature; organizations may or may not. Left to their own devices, companies won’t naturally evolve from experimentation to effective AI adoption. They must make deliberate choices about how they…
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Two weeks into a landmark case against Meta, a group of attorneys general announced they’ve reached a settlement…
Generative AI is changing the economics of B2B fraud. It enables criminals to create convincing supplier communications, impersonate…
Security leaders have always navigated uncertainty. What’s different now is the speed and scale of change. AI is…
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Two weeks into a landmark case against Meta, a group of attorneys general announced they’ve reached a settlement…
Generative AI is changing the economics of B2B fraud. It enables criminals to create convincing supplier communications, impersonate…
Security leaders have always navigated uncertainty. What’s different now is the speed and scale of change. AI is…
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How do organizations “grow up” in the age of AI? At Forrester’s CX Forum East in June, Principal Analyst…
H1 2026 earnings season told the story vendors wanted told: AI attach rates climbing, cloud backlog compounding, and platforms…
Salesforce’s Claudeforce announcement ushers in a new era for CRM. This partnership establishes the technical and business connection to…
How do organizations “grow up” in the age of AI? At Forrester’s CX Forum West in June, Principal Analyst…
Service providers from Accenture to Wipro and beyond are on the acquisition march. As Darwinian creatures born to survive,…
Most enterprises govern the systems around AI agents, not the agents themselves. They control credentials, log tool calls, and…
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If you’re ready for a new skin care experience The Chocolate Box sampler from LA-based May Lindstrom Skin is a sensory experience in clean beauty. The…
Back in December, the city of Detroit unveiled an 11-foot monument to the titular character in “RoboCop” — a 1987 Paul Verhoeven film depicting the motor…
Illustration by Tag Hartman-Simkins / Futurism. Source: Paul Morigi / Getty Images for Haddad Media Polymarket CEO Shayne Coplan’s social media went silent in the aftermath…
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Pairing chocolate with wine has a reputation for being tricky. When juggling tannin, texture, structure, and sweetness, it…
Welcome to Deep Dish, a weekly roundup of food and entertainment news. Last week we discussed how restaurants…
There was already a line outside ZM-Illenial cafe when I arrived at 10:30 a.m., a queue snaking around…
People buy more wine during the last three months of the year than any other time, and they…

